Frequently asked questions

Norse Organics
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Shipping And Returns

DO YOU SEND MY PRODUCTS WITH A VIKING SHIP?

We considered sending with ravens. But we didn't agree on the terms. We ship like this instead:

4 warehouse locations

  • New Jersey/Florida ๐Ÿ‡บ๐Ÿ‡ธ US (2-5 days), Canada (3-6 days), and Mexico (3-6 days)
  • Amsterdam ๐Ÿ‡ช๐Ÿ‡บ All EU (1-5 days), Switzerland (2-4 days), and
  • Sydney ๐Ÿ‡ฆ๐Ÿ‡บ Australia (2-4 days), New Zealand (2-4 days), and Singapore (3-6 days)

Shipping terms, taxes and fees

  • Shipping prices Free: Look at the top of the website (newsbar) for the threshold Under the limit: Cost calculated at checkout
  • Taxes and fees Everything is paid except for Switzerland and Norway. You may be subjected to customs here because we ship from the EU and not from within the country.

WHERE DO YOU SHIP?

We ship worldwide. from Chicago, Illinois.

HOW DO YOU SHIP AND WHAT IS THE DELIVERY TIME?

The US: 2-5 days
Scandinavia: 5-7 days
Europe: 5-9 days
Rest of the world: 7-12 days

DO I HAVE TO PAY CUSTOMS OR ANY OTHER FEES?

All costs are on us and prepaid.

HOW DOES RETURNS WORK?

Let us know if you want to return the products and we'll send you a prepaid shipping parcel. We don't accept returnes on used or opened products.

HOW DOES THE SATISFACTION GUARANTEE WORK?

If you use our products and don't get results, let us know and we'll give you a 100% refund.

WHAT PAYMENT OPTIONS CAN I USE?

You can pay with all credit cards, paypal, apple pay, shop pay, google pay, klarna and more.

Science

HOW DID YOU LEARN ABOUT ANCIENT VIKING PLANTS?

By studying ancient books and learning from highly experienced people who have spent decades working with plants as medicine and treatments for different skin concerns. We spent more than five years learning from respected experts across Norway and consulting them when selecting ingredients and determining how they work together.

ARE YOUR INGREDIENTS PROVEN TO DELIVER ON YOUR CLAIMS?

Most of our ingredients are supported by both thousand-year-old Norse traditions and modern scientific research. Our ingredients have also been the subject of hundreds of thousands of studies on PubMed.

DO YOU HAVE A MEDICAL ADVISORY BOARD?

We have an advisory board made up of traditional plant medicine experts, medical doctors, dermatologists and specialists in men's hormones such as testosterone. We use this expertise to carefully evaluate our products before bringing them to market.

HOW DO YOU TEST YOUR PRODUCTS?

We develop our products through years of testing and refinement. We begin with the problem we want to solve, identify potent ingredients for that specific concern, and use production methods designed to preserve the nutritional properties of those ingredients. We combine traditional knowledge with modern science.

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